Terms of Service

Operator and scope

Bastille-C3 is operated by Elouarn de Kerros, France. In these terms, “Bastille-C3,” “we,” and “us” refer to that operator. Contact bastilleworks@mailo.com.

These terms describe use of the website and the commercial terms for Bastille-C3 products when accepted as part of a purchase. The license supplied with each software component governs its copyright permissions. Payment-provider terms govern the provider’s own services. Nothing in these terms removes rights that cannot lawfully be excluded.

The Acceptable Use Policy, Refund Policy, No-Reselling Policy, and Privacy Policy explain the related rules.

What Bastille-C3 supplies

Bastille-C3 is a governance layer for users of open AI coding agents. Its modules can provide command interception, change review, local traces, retrieval or orchestration according to their documented capabilities and requirements.

Products are meant to be installed and operated by the customer on the customer’s infrastructure. Bastille-C3 does not provide infrastructure for hosting your agent workload. Team and Enterprise Console deployments are self-hosted. Paid activation and entitlement validation use the licensing provider described in the Privacy Policy.

Bastille-C3 is an additional protective layer. It does not guarantee that every threat will be detected, every agent action intercepted, or every generated result correct or safe. Protection depends on the selected modules, configuration, supported harness, permissions and environment.

Your responsibilities

You are responsible for choosing a compatible environment, installing and configuring the software, protecting credentials, managing access, maintaining backups, and reviewing agent work and approval requests. Use a disposable environment for destructive tests.

You must have the rights and authorizations needed for the systems, code and information you use. You choose your harness and model providers and are responsible for their terms, data flows, charges and acceptable-use requirements.

Bastille-C3 does not provide, curate or manage content accessible through those harnesses or LLM models. We do not control users’ instructions, third-party models, generated content, or harness behavior. The presence of a Bastille-C3 module does not signify approval of that content or behavior.

Software licenses and access

Free modules and skills use Apache-2.0. Paid components use FSL-1.1-ALv2, as stated with the relevant component. Read the applicable license delivered with the software. A policy on this website does not replace that license or reduce permissions it expressly grants.

A paid subscription grants the commercial entitlement described by the purchased plan and supplied license. Keep license keys and activation credentials private. The plan’s seat and organization limits apply to paid entitlements. A purchase does not grant access to an unpublished development repository unless the offer expressly includes that access.

Availability notices identify products or sources not yet publicly available. A test checkout is not a live purchase and does not establish production access.

Prices, payment and renewal

Website prices are expressed in euros and exclude VAT. Any applicable VAT and final payable amount must be shown at checkout before payment. The selected plan, seat quantity, billing period and charge must be confirmed in the checkout; a website calculator does not configure those choices automatically.

Monthly subscriptions renew monthly. Annual subscriptions bill the full annual charge and renew annually, unless cancelled before renewal. The purchased offer and checkout confirmation establish your actual billing period and entitlement. Keep your order confirmation and receipt.

Payment, invoicing and subscription processing take place through Polar under the merchant and payment details shown at checkout. Renewal-price changes must be communicated before they apply; they do not retroactively change the price of an already paid period. Any legally required renewal notices and cancellation rights remain applicable.

Cancellation and refunds

Cancel future renewal through the customer portal linked in your Polar billing email. If you cannot access it, contact Bastille-C3 support before the renewal date and identify the subscription.

Cancellation puts the subscription into a pending-cancel state until its current renewal date. Current-period entitlement remains active; the subscription is not renewed at the end of that period. Cancellation does not automatically produce an immediate or prorated refund.

Voluntary refunds are discretionary and follow the Refund Policy. Statutory withdrawal, conformity and other mandatory consumer remedies are separate and are not subject to voluntary-refund troubleshooting conditions.

Responsibility and warranties

To the extent permitted by law, Bastille-C3 disclaims responsibility for content or behavior produced by users, LLM providers or harnesses, and for failures attributable to customer infrastructure, hardware, networks or other systems outside Bastille-C3’s control. You must assess generated material and authorize consequential actions yourself.

Except for commitments expressly made in the purchased offer and rights required by law, no promise is made that the software is uninterrupted, error-free, or sufficient as your only security safeguard. Any software-license warranty provisions apply subject to mandatory law.

This does not exclude Bastille-C3’s own contractual obligations, applicable statutory conformity duties, liability for fraud or intentional wrongdoing, or other liability that cannot lawfully be excluded. In particular, mandatory consumer rights are not waived by using a harness or cloud model provider.

Misuse and enforcement

We may restrict website access or suspend paid licensing benefits where justified by unlawful use, payment fraud, credential abuse or a material breach of the applicable terms. Where appropriate, we will explain the concern and allow a reasonable opportunity to respond. Urgent action may be necessary to address active harm or a legal obligation.

Enforcement must respect applicable law and the software license. Bastille-C3 does not remotely take ownership of, host, or delete your customer-controlled workload data through these policies.

Changes and disputes

The date above identifies this version. Material commercial changes must be communicated before they apply to a future purchase or renewal; a revised website page does not retroactively rewrite an existing paid period.

French law governs these terms to the extent permitted by applicable law. Consumers retain the mandatory protections and competent-court rights available under the law applicable to them. Contact bastilleworks@mailo.com first so we can examine a complaint. Mandatory rights to consumer mediation or other legal remedies remain unaffected.